Automated scheduling and inspection solutions help insurance carriers get ahead of the storm and help improve claim resolution time for affected policyholders.
Elizabethtown, KY. (March 12, 2019) - Schedule It, LLC, the leader in insurance property claims inspection scheduling, and Schafer, Wood & Associates, Inc., an Independent Adjusting (IA) Firm providing adjusters to the insurance claims industry for daily, catastrophe and branch assist, announced their strategic partnership to streamline claims inspection scheduling, promote greater visibility in the claims management process, and provide the best overall customer experience for policyholders.
Using Schedule It’s automated and structured Schedule It Pro™ product, with immediate contact capabilities, Schedule It and Schafer, Wood & Associates, Inc. will be working together to eliminate time-consuming calls between insurance carriers, IA firms, adjusters and insureds about claim status, ensuring worry-free claims management for insurance carriers and their insureds with improved customer satisfaction and loyalty.
“Partnering with Schedule It and having all our adjusters nationwide use the Schedule It Pro software will enable us, for the first time in the history of our organization, to be ahead of the storm, instead of the storm being ahead of us,” says Lisa Wood, Vice President of Schafer, Wood & Associates, Inc. “Part of the implementation process was getting approval from one of our largest insurance carriers to use the software. Once they fully understood how personalized and peril specific the automated and interactive text messages to insureds were, they were entirely on board with implementation.”
Founded by adjusters, Schedule It has helped over 200 insurance carriers, 125 IA Firms, and thousands of adjusters work more efficiently and close all types of claims faster. In 2018 there were 11 weather and climate disaster events with losses exceeding $1 billion in the U.S. alone, according to the National Oceanic and Atmospheric Administration (NOAA). Schedule It is the only insurance industry specific disaster management tool that ensures first response to a weather crisis is prompt, efficient, accurate and transparently managed so that all involved parties can work together to bring homeowners the emergency relief that they need.
“Schedule It provides a crystal ball for seeing into the future for the claims management process”, says Rebecca Wheeling, CEO of Schedule It. “The trucking industry implemented these same principles 20 years ago and increased productivity, efficiency, and accountability. Schedule It Pro optimizes response time, provides guidance to the adjuster, and provides data management support for the IA Firm. Instead of IA firms managing adjusters and claims based on historical data after a storm, they now have access to real-time data to help make faster and wiser decisions before the storm even hits. Partnering with Schafer, Wood & Associates, Inc. means helping more families get back to their version of normal faster and more efficiently.”
About Schafer, Wood & Associates, Inc.
Schafer, Wood & Associates, Inc. provides adjuster services for Catastrophe Events, Daily Claims Service, Auto Service, Temporary Assistance and Management Solutions. For more information, visit www.schaferwood.com.
About Schedule It
Schedule It is a technology and service provider specializing in automating routing, mapping, scheduling, and file note completion for any property insurance adjuster, including those working for insurers, independent adjusting (IA) firms, and independently. Schedule It helps insurers close claims faster and reduce loss adjustment expenses (LAE), and adjusters spend less time scheduling and more time adjusting claims. Learn more at www.scheduleit.io or by calling (515) 442-5246.