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Reduce cycle times and improve customer experience

Schedule It reduces claim resolution time by automating inspection mapping, routing, scheduling, and file note completion. Adjusters are more able to focus on actual inspections instead of paperwork, phone tag, and missed opportunities to connect with claimants.


Schedule It's Solutions:

  • Optimize adjuster routing
  • Automate inspection scheduling
  • Streamline claims documentation
  • Maximize overall productivity
  • Reduce loss costs
  • Close claims faster!

Schedule It Pro (SIP)

Schedule It Pro (SIP) is a SOC 2-compliant software solution which automates the back-end processes of the insurance adjustment process leaving adjusters free to inspect and helping independent adjusting (IA) firms close claims faster. SIP's self-service options enable more user control over the scheduling process with access to automation and better tools which ensure a professional handoff from insurer to IA firm to policyholder.  


Schedule It dramatically improves received-to-contact times, increases the quality and timeliness of communication back to insurers, and provides real-time analytics to help you route claims to your most productive adjusters.


Features, Functionality & Benefits:

  • Assign claims more efficiently based on adjusters calendar
  • Ability to schedule and route more efficiently
  • Time-stamped first contact typically occurs within minutes instead of hours or days
  • Increase accuracy of documentation with automated file note completion
  • Integrates easily with any claim administration system (CAS)
  • Onboard users quickly with minimal training necessary
  • A fully controlled and managed claims process
  • Customizable management and scorecard reporting
  • Secure mobile app with GPS location data 


Schedule It Pro helps IA firms and adjusters increase productivity, make meaningful contact faster and close claims faster

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Personal Scheduling Assistants (PSAs)

Schedule It's PSAs ensure a professional handoff from the insurance company to adjusters and affected policyholders. This managed client assignment process means claims can be scheduled even while adjusters are on the road, thereby enabling adjusters to focus on staging inspections in disaster zones, and working through major CAT events to make individuals and businesses whole again.


Features, Functionality & Benefits: 

  • Insureds contacted by Schedule It PSAs by phone, text, or email
  • Optimized mapping of inspection routes reduces time and mileage between claims
  • An average received-to-contact time of 3.3 hours for all claims
  • Handle more claims with fewer resources
  • Adjusters get on the road faster and drive safer with less cell phone distractions
  • Adjusters see inspections sooner and close claims faster

Through the personal service provided by Schedule It's PSAs, IA firms get a real-time view into claims status, a more efficient workflow process, and imply greater accountability into the claim adjustment process. 

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Work in any platform

Schedule it integrates seamlessly with all claim management systems and is currently integrated with XactAnalysis®. FileTrac™ and Symbility© coming the 1st quarter of 2018. 

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