We’ll help you with:
Maximize productivity by letting our personal scheduling assistants create optimized inspection routes. We map routes based on adjuster preferences, including maximum mileage allowance to identify easily which claims are best to fill calendar openings.
Who answers a phone number they don’t recognize today? Don’t spend time leaving messages and listening to voicemails. Our personal scheduling assistants make all the calls and schedule inspections based on adjuster preferences, including claims per day, start time, appointment window and average inspection time. Plus, Schedule It Pro integrates with any claims management system to provide time-stamped first contact in minutes.
Keeping claim files updated just got easier. We document each call based on specific firm or carrier needs, including contact times and notes. Our software also integrates with any claims management system, providing even more visibility into claims.
Our call center works seven days a week to call insureds and schedule claims quickly. We contact insureds within two hours and confirm inspections within 48 hours in nearly all cases.
Keep your customers happy. Our highly trained scheduling specialists provide prompt, personal attention and manage any special firm and carrier needs with ease.
We take safeguarding policyholder data very seriously, with multiple layers of protection to keep information secure and comply with all firm and carrier requirements.